Politica de reembolso

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- Since we begin creating each piece after purchase, we do not accept any order cancellations once the payment has been processed and accepted.

- Our delivery capacity is determined by our postal service coverage and we're subject to their policy changes, so we will notify and fully refund every order we can't fulfill due to postage limitations.

All lost orders will get a replacement shipment from us once we get confirmation stating that the previous parcel went missing form any of the post services involved. We do not take responsibility for any missing piece after the post service has marked the parcel as delivered in the address stated in the order. However, we will stay open to disclose the recipient's name registered by the post office for further investigation.